Use Helm

We are your Drupal maintenance and support team

Expert Drupal maintenance and support—ongoing, stress-free, and billed with simple, predictable pricing.

Is Drupal maintenance wearing your team down?

Security updates, bug fixes, and upgrades are a lot to manage, and it is easy to fall behind.

Helm takes care of the day-to-day Drupal support so your site stays secure and your team stays focused.

Who do we work with?

Helm partners with teams that need a steady hand at the wheel for their Drupal sites. That might mean stepping in during a staffing change, or helping a small crew stay on course when time and capacity are tight.

We’re often called aboard when there’s a backlog of Drupal updates, unclear ownership, or rough waters caused by bugs and downtime. We help chart a clear course, prioritize what matters, and keep your Drupal site shipshape.

Whether you need help patching modules, navigating upgrades, or planning for what’s ahead, Helm is here to support your team.

Here’s how Helm can help your team

We work alongside small teams to keep their Drupal sites secure, stable, and moving forward so nothing drifts off course.

Your Drupal site feels outdated and lacks the features your users need.
Helm designs and builds thoughtful improvements to keep your site fresh, useful, and aligned with your goals.
Updates feel risky, and one wrong change can send things overboard.
Helm manages upgrades with care, ensuring smooth sailing with minimal disruptions.
Bugs linger and performance suffers.
Helm fixes issues quickly and tunes your site so it runs smoothly and reliably.
Security patches pile up faster than your team can apply them.
Helm keeps your Drupal site protected with regular updates and monitoring.
Your site is hard to find in search.
Helm improves SEO and AIEO foundations so your Drupal content reaches the audience you need.
Accessibility is treated as an afterthought.
Helm bakes accessibility into updates and improvements so your site is usable for everyone.

Helm offers simple, predictable pricing

One flat monthly fee covers everything—support, updates, and improvements—so you’re never caught off guard. We bill you quarterly, so you can plan ahead and budget with confidence.

Starter

For teams that just need a reliable first mate to keep things afloat.

  • → 10 hours per month
  • → $180 per hour
  • → Weekly check-ins with your team
  • → Monthly status reports from your team
$5,400 per quarter

A Little More

For teams that want to move steadily forward—with a bit of extra wind in the sails.

  • → 30 hours per month
  • → $160 per hour
  • → Weekly check-ins with your team
  • → Monthly status reports from your team
$9,600 per quarter

Ducks in a Row

For teams that want to stay proactive, tidy the backlog, and chart what’s next.

  • 50 hours per month
  • $150 per hour
  • Weekly check-ins with your team
  • Weekly status reports from your team
$18,000 per quarter

Full Steam Ahead

For teams running at full speed and ready for ongoing improvements, big and small.

  • → 100 hours per month
  • → $140 per hour
  • → Optional daily standups with your team
  • → Weekly check-ins with your team
  • → Monthly status reports from your team
$42,000 per quarter

Every Helm plan includes

  • Dedicated point of contact to help you navigate the waters
  • Priority support from senior developers familiar with your stack
  • Security updates and monitoring to keep your site protected and compliant
  • Bug fixes and troubleshooting—no more guessing who to call when something breaks
  • Performance tuning to keep things loading fast and functioning smoothly
  • Ongoing improvements based on your priorities and pain points
  • Version upgrades handled carefully to avoid breaking things mid-voyage
  • Proactive site reviews so we can spot issues before they turn into emergencies
  • Clear communication with updates, estimates, and real timelines
  • No ticket limits—as long as it's in your hours, it's on deck
  • A partner who knows your site (not a rotating cast of strangers)

Not sure what plan’s right for you?

Every team is different. If you’re not sure how much support you need—or just want to talk it through—we’re happy to help. We’ll learn about your setup, talk through your goals, and help you find the right fit—no pressure, no sales pitch.

Schedule a time to talk

What We Need From You ... and what to expect

Great partnerships go both ways. To keep things running smoothly, here's what we ask from your team—and where the boundaries of the Helm program are.

What We'll Need From You

  • A clear point of contact to help prioritize work and make decisions.
  • Timely responses to questions, approvals, and access requests—we move faster when we're not stuck waiting.
  • Access to relevant tools and systems, like hosting, source code, or analytics platforms.
  • Visibility into your goals, so we can align our work with what matters most.
  • Open communication, early and often. We'll be transparent with you, and we ask the same in return.

What's Included

  • Ongoing support for websites built with Drupal
  • Bug fixes, module and core upgrades, performance tuning, and security updates
  • New feature development, based on the hours in your plan
  • Proactive site reviews with clear recommendations
  • SEO and AIEO audits to strengthen visibility and search performance
  • Accessibility audits and remediation to keep your site compliant and inclusive
  • Transparent communication and task tracking in Basecamp

Still have questions?

We're happy to talk through your needs and help you figure out if Helm is the right fit for your team.

Schedule a time to talk

Frequently Asked Questions

What kinds of websites does Helm support?

We specialize in maintaining and supporting Drupal websites. If your site is built on Drupal, we’re a great fit.

Do you offer support for other platforms?

No. We focus exclusively on Drupal so we can provide the best expertise. If you need support outside Drupal, we’re happy to point you in the right direction.

What if we need more hours than our plan includes?

If your needs go beyond your plan, you can upgrade at any time. For one-time larger projects, we can also scope additional work separately.

Do unused hours roll over?

No. Each plan is designed for steady, ongoing support. This helps ensure your Drupal site is maintained consistently rather than in bursts.

Can Helm help with a full redesign or migration?

Yes, but not under a subscription plan. Redesigns, rebuilds, and major migrations are scoped as separate projects.

How does billing work?

We bill quarterly at a flat, predictable rate. This way you can plan ahead and avoid unexpected costs.

Will Helm replace our internal team?

No. Helm is designed to work alongside your team, not replace it. Think of us as your Drupal maintenance crew, keeping everything running smoothly while your team focuses on strategy and content.

What’s included in the subscription?

Bug fixes, security updates, upgrades, performance tuning, accessibility audits, SEO/AIEO audits, proactive site reviews, and feature development within your plan hours.

What's not included?

Full redesigns, major rebuilds, advanced hosting or server management, and marketing services like campaigns or copywriting.